Shippings

The product will be shipped within 2 to 5 working days (Saturday, Sunday and non-working days excluded) upon receipt of payment of the purchase price.

The product will be delivered to the Buyer in the territory of the Republic of Croatia within 7 working days (Saturday, Sunday and non-working days excluded) from the moment of purchase.

If the payment is made by bank transfer (bank payment or internet banking), the Buyer is obliged to use the payment details received by e-mail from the seller.

The agreed purchase price includes all taxes and duties and is expressed in euros.


TIRQIZ delivers the order within the deadlines specified under “Product price and method of payment”. Product delivery is done through the GLS delivery service.

TIRQIZ checks the quality of the ordered product before each delivery of the product.

Shipping costs are paid in full by the Buyer, unless otherwise stated on the website www.tirqiz.com.

Buyers are obliged to pick up and inspect the shipment in front of the courier, all in order to avoid subsequent complaints due to the possibility of damage to the shipment during delivery.

If TIRQIZ is unable to deliver the ordered product, the Buyer will be notified. The Buyer can cancel the order or wait until the product is available again. If TIRQIZ is unable to deliver the product within the agreed time the Buyer is notified and is obliged to leave the seller a subsequent reasonable time to fulfil the sales contract.

If the Buyer does not take over the product or refuses to take over the product without a valid reason, TIRQIZ reserves the right to claim reimbursement of handling, transportation and other possible costs.